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David White on Facebook…
A few things I’d just like people to know.
Firstly, the service and quality of the food and drink previously available to our supporters has not been to the standards you deserve. Measures have been taken including a change of supplier and new additions to the menu to remedy this.
I have now been made aware that despite my instructions to ensure we always have to much, rather than not enough, we ran out of food and certain drinks quite early on Saturday causing considerable embarrassment to me and the club.
I have also been alerted to the fact that the supporters match day experience with us are being impacted by the speed and level of service they are receiving providing such things.The feedback from you is not complaining or negativity. I need it to be able to eradicate the problems and ensure we are always looking to improve. We still clearly have a long way to go.
I will be meeting with all staff on Monday emphasising what my expectations are, also how important these secondary spends are to ensure the club’s sustainability and progression and how important it is to give supporters the best match day experience possible. We want to encourage people to spend with us by not leaving any supporter in a queue far too long or by wondering if they will even be catered for at all.
Moving forward we will be better, I apologise to everybody and promise that the situations I’ve mentioned above will be resolved for Tuesday evening.
On a separate issue, the lads throwing tennis balls onto the pitch have now been identified on CCTV. Anybody causing a disturbance or issues before,during or after a game will be banned permanently from attending fixtures, we will also send our own officer to away fixtures to ensure this works home and away.
This is not something I want to happen and I’ve shown that by giving previously banned supporters a second chance.
Please respect that issues like this will create the club extra work, they carry financial implications and potentially catastrophic sanctions.It is childish and completely unacceptable and quite simply it will not be tolerated.
It’s a fresh start for the club and everyone who cares. Please help us remove the culprits attempting to spoil things for us all.
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Don’t think you can ever resolve the queueing issue hopefully just a bit more speedier, nice to see him acting on the issue.
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On tuther side says to do with something that happened at Gainsborough can’t think what though, a laugh first time but some fans were getting pissed off with it and they were told, could see it getting violent if it carries on.
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David White on Facebook…
A few things I’d just like people to know.
Firstly, the service and quality of the food and drink previously available to our supporters has not been to the standards you deserve. Measures have been taken including a change of supplier and new additions to the menu to remedy this.
I have now been made aware that despite my instructions to ensure we always have to much, rather than not enough, we ran out of food and certain drinks quite early on Saturday causing considerable embarrassment to me and the club.
I have also been alerted to the fact that the supporters match day experience with us are being impacted by the speed and level of service they are receiving providing such things.The feedback from you is not complaining or negativity. I need it to be able to eradicate the problems and ensure we are always looking to improve. We still clearly have a long way to go.
I will be meeting with all staff on Monday emphasising what my expectations are, also how important these secondary spends are to ensure the club’s sustainability and progression and how important it is to give supporters the best match day experience possible. We want to encourage people to spend with us by not leaving any supporter in a queue far too long or by wondering if they will even be catered for at all.
Moving forward we will be better, I apologise to everybody and promise that the situations I’ve mentioned above will be resolved for Tuesday evening.
On a separate issue, the lads throwing tennis balls onto the pitch have now been identified on CCTV. Anybody causing a disturbance or issues before,during or after a game will be banned permanently from attending fixtures, we will also send our own officer to away fixtures to ensure this works home and away.
This is not something I want to happen and I’ve shown that by giving previously banned supporters a second chance.
Please respect that issues like this will create the club extra work, they carry financial implications and potentially catastrophic sanctions.It is childish and completely unacceptable and quite simply it will not be tolerated.
It’s a fresh start for the club and everyone who cares. Please help us remove the culprits attempting to spoil things for us all.
Comes across as arrogant IMO. Blaming everyone else but himself. Not interested in your bollockings you’re going to be dishing out – just sort it out and stop whingeing on Facebook. Bloke’s got a bad attitude.
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Really?
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Blokes fine by me but you my friend have got a real problem.
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This response from a supporter:
‘My daughter works in one of the catering points and they do all do the best they can with the staffing and food they are given. So being well stocked with food and more staff will definitely reduce the ‘comments’ these young adults receive from supporters when there’s nothing left or staff having to do 5 jobs at once.’
His response? In no way aimed at ground staff. Yeah, right.
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DH post / statement came across as being ok to me .. hopefully the food issues will improve along with the football.. the proofs in the pudding .. thats a black pudding bacon n egg bap.
Looks like a Widowmaker
I said he comes across as arrogant IMO. If you don’t agree with me chaps, that’s fine. Don’t shoot me for not joining in the Dave love in.
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In my opinion if DH puts more effort into the daily running of our football club and less emphasis on fighting Swann as reported in the National League Newspaper our Club would be in a much better position than it is right now.
Having worked at the club several years ago for over ten years and seen how it was run over that period of time, there appears to be no leadership whatsoever now. The catering points each had a senior in every one guiding and instructing the many young staff and a person in charge going round filling each point throughout the first half of the match. There was always plenty of food and the quality was good including excellent pasties and even Lincolnshire sausage baps. At the end of the matches any pies and pasties re.aining were sold off very cheaply to fans in the bars and exec lounge. There was hardly any waste. The problem I feel is that staffing has been cut to the bare minimum so please DH don’t blame the youngsters in the catering points they need guidance not ridicule.3 users thanked author for this post.
The last bloke was good at talking about problems, let’s see if the new guy is better at fixing them.
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